Video Testimonials & Reviews

Video Testimonial from Sam, we have managed his portfolio of properties for over 10 years.
Video Testimonial from Jerel, who says you can “sit back and know you have been taken care of”
Video Testimonial from Anna, who was with a larger property management company 5 years ago with property managers that were constantly changing and the final decision to move away was the unsuitable tenants they selected.

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Recent Google Reviews

Very happy renting with Local Agency Co. over the years. Reliable and friendly professional way to deal with.
Lívia Xavier Avatar
Lívia Xavier
22 Feb 2024
We couldn't be happier with our experience renting through Local Agency Co. Clear communication, prompt solutions, and a genuinely great experience. Highly recommend them as your real estate go-to! Thanks Kristalla and team 🙂
Carolina C. Avatar
Carolina C.
19 Feb 2024
The team at Local Agency have been managing my property for 7 years now and have provided an outstanding service that feels personalised and friendly. Kristalla looks after tenants well on my behalf and takes a proactive approach to any problem we have. As I live remotely its comforting to know someone is on the ground helping. Thanks and really appreciative. 🙂
John Viero Avatar
John Viero
21 Dec 2023
One of the best agencies we have dealt with. Super prompt with their responses, never had to follow up with them on any of queries or requests, and have resolved all of our issues. Has been an absolute pleasure to have Bonnie Fesselet as our manager. Would love to deal with again in the future
Michael Dinov Avatar
Michael Dinov
07 Dec 2023
I had an amazingly smooth and supportive experience with Bonnie. Thank you for your responsiveness and being supportive during my tenancy.
Gülşah Kurt Avatar
Gülşah Kurt
29 Nov 2023

Recent tenant reviews

Recently secured a rental apartment with this agency. Highly organised and a seemless process to sign the lease with very friendly and approachable real estate agents. It has been the best experience in acquiring a new apartment, am so happy with their service. Highly recommend.


Very professional, friendly, and quick to respond. Ticked all the boxes! Five out of five stars



Started renting through the Local agency Co. Great property! with very professional and friendly agents. Highly recommend 🙂


Other client reviews

From day one the team have worked with me and been open. very easy to work with. Thanks. J Viero

We had never owned an investment property before. Kristalla and her team were terrific – they talked us through every aspect of the rental and management process, heard our concerns and told us how they’d handle them, and then they delivered on every promise. We were extremely satisfied with the service and wholeheartedly recommend the team! T Goldberg

I have found the service provided by this office to be friendly and efficient,problems are dealt with promptly and statements and documents are clear and easy to follow. I would be happy to recommend this agency for property management. D Nott

I’m very happy with your service, highly personable, genuine and customer focused. I look forward to many more years! D Pisk

I have always been delighted with service from Michael and his team. They are always ready to help with sound advice. K Remington

It has been a real pleasure dealing with Kristalla and her team. When the apartment under lease had a number of water leakage issues, the matter was dealt with promptly and extremely professionally. Tom in particular followed up weekly on the matter and was genuinely interested in resolving the matter, liaising between myself, strata and the respective tradespeople resolved. Strong customer service, and proficient staff. Really impressive. M Nekich

Hi Kristalla, I just wanted to sincerely thank you for your management of my property in Paddington. Over the years you have been a true professional. Always “on the ball” with leases, payments, advice and all aspects of rental management services. You provided me with two excellent long term tenants and good up to date rental income information. It is so refreshing to experience someone as committed to their job as you. I thank you for all your efforts. B Green

I strongly recommend Kristalla Stavrianos to anyone seeking quality professional property management services. In the eight years that my family has known Kristalla, we have found her to act at all times in a most courteous and businesslike manner with integrity consistently at the fore. Kristalla always provided what was required and it is without hesitation we encourage anyone seeking her services to do so, as we have never been disappointed with her results. Kristalla was a pleasure to do business with. For those seeking to enter the investment market or for those wanting to change their current managing agent, I am sure you will not be disappointed. I am also only too happy to speak with anyone in relation to the above. L Corcoran

We selected this agency because of their friendly service and willingness to find the correct tenant for our property. During that time Kristalla Stavrianos managed our property very well and always kept me informed. We were very happy with the overall management services they provided and would recommend their services for managing and selling properties. Campbell H

Dear Kristalla – Just a short note to pass on our appreciation for the professionalism and integrity you showed in managing our property in Paddington. The service you provided to us was first class from the moment of your appointment as our property agent including in particular finding us great tenants and keeping us abreast as to the state of our property through regular inspection reports and being very responsive to requests from ourselves and our tenant. We will recommend your services to our friends and look forward to working with you again when we next acquire an investment property in the eastern suburbs. G & B Piggott

“Kristalla has managed my investment property for over 10 years and during this time I have found her to be very pro-active with regards to maintenance and she has always gone the extra mile in finding quality tenants. Recently, the property suffered significant water damage which required a complex and protracted resolution. Kristalla tirelessly followed up every aspect of the repair works including regular liaison with strata managers, project engineers, plasterers and painters. Her professionalism and diligence throughout the process were particularly invaluable as I currently live overseas. Sometimes the true value of an agent only becomes apparent when things go wrong and I’m therefore very thankful that I was fortunate to have someone of Kristalla’s calibre looking after my investment.” D Challinor

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