Video Testimonials & Reviews

Video Testimonial from Sam, we have managed his portfolio of properties for over 10 years.
Video Testimonial from Jerel, who says you can “sit back and know you have been taken care of”
Video Testimonial from Anna, who was with a larger property management company 5 years ago with property managers that were constantly changing and the final decision to move away was the unsuitable tenants they selected.

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Recent Google Reviews

I chose Local Agency because I felt comfortable with the approach Michael Stavrianos took. He was friendly and easy to talk to.

I was relieved to have found such a good agent. No pressure nor excessive phone calls. I have a lot of praise for Michael and his company. Also, Ivy the secretary was delightful.

I was supported and guided by Local Agency in every detail. I was kept up to date with the progress of the sale.

My unit sold within one week and very close to the price I asked for.

Thank you for your great work.
I give you 5 out of 5.🙏💚
Rie Lunderskov Avatar
Rie Lunderskov
09 Oct 2025
I had an excellent experience with the Local Agency team. Michael and Bonnie were both incredibly helpful and responsive, making the whole process smooth and stress-free. Everything was handled promptly, allowing for a quick move-in, and their professionalism and attention to detail really stood out. I’d happily recommend them to anyone looking for a rental property!
Georgia F Avatar
Georgia F
25 Aug 2025
Always reliable, always prompt and my preferred Paddington agent. Thank you. Anne.
anne spencer Avatar
anne spencer
01 Aug 2025
We had very pleasant experience moving into our new place with Local Agency. Professional and responsive to our queries. Thank you!
Lily Barrett Avatar
Lily Barrett
20 Jul 2025
Local Agency were wonderful. I was looking for a two bedroom unit in Sydney's Eastern suburbs for myself and my daughter with no rental history which I thought would make getting a unit difficult. I had become a bit despondent after seeing multiple units and making multiple applications and getting nowhere and then I met the charming and very efficient Kristalla from Local Agency at a unit inspection. Krsitalla was very friendly, patient and very helpful but what really set Local Agency apart from the rest of the other agencies was the online application process was much simpler and easier to get through and once that was done everything fell into place like dominos and before we knew it we were in our new home. First class service. Highly recommended 🙂
Bottlebrush Media Avatar
Bottlebrush Media
16 Jul 2025

Recent tenant reviews

Recently secured a rental apartment with this agency. Highly organised and a seemless process to sign the lease with very friendly and approachable real estate agents. It has been the best experience in acquiring a new apartment, am so happy with their service. Highly recommend.

Mitchell

Very professional, friendly, and quick to respond. Ticked all the boxes! Five out of five stars

⭐️⭐️⭐️⭐️⭐️

Zoe

Started renting through the Local agency Co. Great property! with very professional and friendly agents. Highly recommend 🙂

Tamara 

Other client reviews

From day one the team have worked with me and been open. very easy to work with. Thanks. J Viero

We had never owned an investment property before. Kristalla and her team were terrific – they talked us through every aspect of the rental and management process, heard our concerns and told us how they’d handle them, and then they delivered on every promise. We were extremely satisfied with the service and wholeheartedly recommend the team! T Goldberg

I have found the service provided by this office to be friendly and efficient,problems are dealt with promptly and statements and documents are clear and easy to follow. I would be happy to recommend this agency for property management. D Nott

I’m very happy with your service, highly personable, genuine and customer focused. I look forward to many more years! D Pisk

I have always been delighted with service from Michael and his team. They are always ready to help with sound advice. K Remington

It has been a real pleasure dealing with Kristalla and her team. When the apartment under lease had a number of water leakage issues, the matter was dealt with promptly and extremely professionally. Tom in particular followed up weekly on the matter and was genuinely interested in resolving the matter, liaising between myself, strata and the respective tradespeople resolved. Strong customer service, and proficient staff. Really impressive. M Nekich

Hi Kristalla, I just wanted to sincerely thank you for your management of my property in Paddington. Over the years you have been a true professional. Always “on the ball” with leases, payments, advice and all aspects of rental management services. You provided me with two excellent long term tenants and good up to date rental income information. It is so refreshing to experience someone as committed to their job as you. I thank you for all your efforts. B Green

I strongly recommend Kristalla Stavrianos to anyone seeking quality professional property management services. In the eight years that my family has known Kristalla, we have found her to act at all times in a most courteous and businesslike manner with integrity consistently at the fore. Kristalla always provided what was required and it is without hesitation we encourage anyone seeking her services to do so, as we have never been disappointed with her results. Kristalla was a pleasure to do business with. For those seeking to enter the investment market or for those wanting to change their current managing agent, I am sure you will not be disappointed. I am also only too happy to speak with anyone in relation to the above. L Corcoran

We selected this agency because of their friendly service and willingness to find the correct tenant for our property. During that time Kristalla Stavrianos managed our property very well and always kept me informed. We were very happy with the overall management services they provided and would recommend their services for managing and selling properties. Campbell H

Dear Kristalla – Just a short note to pass on our appreciation for the professionalism and integrity you showed in managing our property in Paddington. The service you provided to us was first class from the moment of your appointment as our property agent including in particular finding us great tenants and keeping us abreast as to the state of our property through regular inspection reports and being very responsive to requests from ourselves and our tenant. We will recommend your services to our friends and look forward to working with you again when we next acquire an investment property in the eastern suburbs. G & B Piggott

“Kristalla has managed my investment property for over 10 years and during this time I have found her to be very pro-active with regards to maintenance and she has always gone the extra mile in finding quality tenants. Recently, the property suffered significant water damage which required a complex and protracted resolution. Kristalla tirelessly followed up every aspect of the repair works including regular liaison with strata managers, project engineers, plasterers and painters. Her professionalism and diligence throughout the process were particularly invaluable as I currently live overseas. Sometimes the true value of an agent only becomes apparent when things go wrong and I’m therefore very thankful that I was fortunate to have someone of Kristalla’s calibre looking after my investment.” D Challinor

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