Privacy Policy

Who we are

Our Trading name is Local Agency Co. and we are a real estate company within Sydney Australia.

Local Agency Co. offers a range of services, including providing appraisals of properties, acting as a Real Estate Agent for the buying and selling of properties, leasing and managing properties, advertising properties and referring services.

Our website address is: You can contact us from the website or call 1300 258 888.

What personal data we collect and why we collect it

We collect personal data that includes name, phone number, email address, transaction data, comments, conversations, interests and technical data such as contact forms, comments, cookies, analytics, and third party embeds. We comply with the PRIVACY ACT 1988 (Cth) & Do Not Call Register Act 2006.

Our company collects personal information to enable us to provide our service.  This includes:

  • Processing inquiries;
  • Facilitating the sale, purchase, advertising of properties and businesses;
  • Recording person entering a landlord or seller’s property for security reasons (e.g. for inspection, survey or appraisal purposes);
  • Facilitating the leasing of properties (including advertising the properties) and acting as Property Manager;
  • Referring to financial services;
  • For our internal business operations;
  • Complying with our legal obligations;
  • Advising clients of additional services or information which may be of interest;
  • Providing your contact details to our referral business partners who provide us with services;
  • Maintaining and updating our business infrastructure and systems;
  • Statistical purposes;
  • Promoting and advertising our business, products and services;
  • Insurance and governance purposes.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from the website. No other images or photos can be downloaded without the prior consent of Local Agency Co.

Contact forms

We keep contact information collected from contact forms for a period of time until the person(s) no longer requires any further assistance from our company.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

We share you data with a number of cloud based services that assist with running our business.

How long we retain your data

We keep contact information for a period of time until the person(s) no longer requires any further assistance from our company or notifies our company they no longer require any further assistance.

What rights you have over your data

If you have have completed a form from our website, or have left comments, you can request to receive the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We send you data to WordPress, NetOrgin, Rockend, LockedOn, ActiveCampaign and Mailchimp. Visitor comments may be checked through an automated spam detection service.

Your contact information

Local Agency Co.

PO Box 394 Woollahra NSW 1350

1300 258 888

Additional information

How we protect your data

By technical measures that include encryption and other measures such as staff training in data protection.

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